Frequently Asked Questions

Invigor8 is a 100% online telehealth platform for Hawaii and Oregon residents that connects patients to licensed healthcare professionals. We offer support for weight loss, anti-aging, strength, and metabolic health.

Through our simple online process you can connect with licensed medical physicians or providers who can recommend customized treatment plans including prescription treatments, if appropriate, shipped right to your door.

Invigor8 only provides care to patients physically located in Hawaii and Oregon. During onboarding, all patients must provide their full Hawaii or Oregon address and attest that they are located in one of those states at the time of service.

We offer a 100% risk-free telehealth visit with every purchase. If you are not eligible for treatment, you will receive a full refund. Our platform is 100% online, HSA/FSA eligible, and backed by licensed healthcare providers who genuinely care about your outcomes.

We offer four core programs:

• Weight Loss — GLP-1 medications including Semaglutide and Tirzepatide
• Mood & Energy — B12, NAD+, and Lipo MIC injections
• Strength — Sermorelin and NAD+ for muscle growth and recovery
• Anti-Aging — NAD+, Sermorelin, and B12 for longevity and cellular health

Getting started is simple:

1. Complete an online intake form with your medical history and symptoms.
2. A licensed provider reviews your information and determines the right treatment option for you.
3. Your provider discusses the recommendation with you via a HIPAA-secure patient portal and video visit.
4. If treatment is appropriate, it's dispensed by a licensed pharmacy and delivered in discreet packaging to your door.

Eligibility is determined by a licensed healthcare provider during your consultation. To be eligible you must be:

• 18 years of age or older
• Physically located in Hawaii or Oregon at the time of service
• Medically appropriate for the requested treatment (determined by your provider)

If your provider determines you are not eligible, you will receive a full refund.

The intake form takes about 10 minutes to complete. A licensed provider will review your information and contact you within 24 hours. Once approved, medications are shipped directly to you from our partner pharmacies.

Yes — 100% online. You never need to visit a clinic in person. Everything from your initial consultation to prescription delivery happens online through our HIPAA-secure platform.

Yes. Invigor8's plans include the cost of the online telehealth visit, prescription medications, and supplies. Prescription medications are provided only after consultation with a licensed provider to determine if the medication is appropriate for you.

We offer access to GLP-1 medications including:

• Compounded Semaglutide (similar to Ozempic® / Wegovy®) — starting at $207
• Compounded Tirzepatide (similar to Mounjaro® / Zepbound®) — starting at $357

Our medications are compounded by licensed, accredited pharmacies. Compounded medications are not FDA-approved in the same way as brand-name drugs, but they are prepared under strict USP standards by licensed compounding pharmacies. Your provider will explain all options during your consultation.

Medications are shipped in discreet packaging directly to your home address in Hawaii or Oregon. Invigor8 works with a select group of licensed, accredited compounding pharmacies to fulfill all prescriptions.

No insurance is needed. We offer transparent, affordable out-of-pocket pricing with no hidden fees. All prices are shown upfront before you commit.

Yes — many of our services and medications are eligible for payment using Health Savings Account (HSA) or Flexible Spending Account (FSA) funds. We recommend verifying eligibility with your HSA/FSA plan administrator before payment, as eligibility may vary by plan.

We offer a 60-day money-back guarantee. If you are not satisfied with your treatment plan within 60 days, you may request a full refund. Additionally, if a licensed provider determines you are not eligible for treatment, you will receive a full refund automatically — 100% risk-free.

We accept all major credit and debit cards including Visa, Mastercard, American Express, and PayPal. HSA/FSA cards are also accepted where eligible.

Yes. Invigor8 is fully HIPAA-compliant. Your health information is treated as Protected Health Information (PHI) and is safeguarded with administrative, technical, and physical security measures. All consultations take place on a HIPAA-secure patient portal.

We do not sell your personal information. Your data is only shared as necessary to provide your care — with licensed healthcare providers and our accredited pharmacy partners. For full details, please review our Privacy Policy.

Yes. All consultations are conducted by licensed, qualified healthcare professionals who are authorized to practice in Hawaii and Oregon. Your safety and care quality are our top priority.